Terms of Service

Terms and Conditions

Welcome to our website (the "Site"), owned and operated by Fire Finch Press. By accessing and using this Site, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions.

Email Consent

Upon downloading or purchasing items from our Site, you expressly consent to receiving marketing emails from Janita Lawrence. You have the option to unsubscribe at any time.

Ownership of Content

All content, including but not limited to images, text, logos, and downloadable files, published on our Site belongs to Janita Lawrence and the Site's creators. Unauthorized use or reproduction of any content is strictly prohibited.

Acceptable Use

As a user of our Site, you commit to using it legally and refrain from:

- Infringing on the intellectual property rights of the Site owners or any third party.
- Engaging in fraudulent activities.
- Copying copyrighted material, such as images or text, without proper authorization.

Violation of these guidelines may lead to account suspension or termination.

Account Responsibility

By creating an account on our Site, you accept the following responsibilities:

- Ensuring the security and privacy of your account, including passwords and sensitive information.
- Providing accurate, up-to-date, and truthful personal information, and updating it promptly if changes occur.

Failure to comply may result in account suspension or termination.

Sale of Goods

These Terms and Conditions govern the sale of goods featured on our Site, including ebooks, audiobooks, print books, and merchandise. While we strive for accuracy in our descriptions, all purchases are made at your own risk.

We reserve the right to modify, reject, or cancel orders as necessary. In the event of an order cancellation after payment processing, you will receive a full refund.

Payment Methods

We accept payments via:

- Credit Card
- PayPal
- ShopPay
- Google Pay
- Apple Pay
- Cryptocurrency (Bitcoin, Ethereum, Litecoin, Bitcoin Cash)

By providing payment information, you authorize its use. Transactions violating laws or our Terms and Conditions may be canceled.

Shipping and Delivery

Goods are delivered as follows:

- Digital goods: Instantly via email from BookFunnel.
- Print books: Shipped to the provided address.

You are responsible for providing accurate delivery information.

Refunds

Refund requests must be made within 48 hours of downloading goods.

- Ebooks and audiobooks are non-refundable, except for duplicate purchases within 48 hours of the initial transaction.

Consumer Protection

These Terms and Conditions do not limit your legal rights under consumer protection laws.

Limitation of Liability

Fire Finch Press and associated parties are not liable for any losses, damages, or expenses resulting from your Site use.

Indemnity

You agree to indemnify and hold Janita Lawrence and affiliates harmless from any claims arising from your Site use.

Applicable Law

These Terms and Conditions are governed by the laws of the Republic of South Africa.

Additional Terms

By downloading or purchasing items, you agree to receive email marketing. You can unsubscribe at any time.

Severability

If any provision in these Terms and Conditions is found to be inconsistent or invalid under applicable laws, it will be deemed void without affecting the validity of the remaining provisions.

Changes

These Terms and Conditions may be updated to maintain compliance with the law and reflect Site operational changes. Users will be informed of changes via email or Site notifications.

Contact

For inquiries, please reach us at:

Email: janita(at)pulpbooks.co.za