REFUND POLICY

>> Refund information

Refunds are not available for ebooks and audiobooks, as they are instant downloads. Please make your choices carefully, as we cannot issue refunds for these digital products. The only exception is if you accidentally purchase a duplicate digital item within 48 hours of your initial purchase; in such cases, the duplicate item will be refunded if you notify us within 30 days of your order.

Please be aware that refunds do not apply to digital goods, specifically ebooks and audiobooks, due to their nature as instant downloads.

>> Shipping and Delivery Information

All goods purchased from our site will be dispatched from BookVault.

For customers in correctional facilities: Prior to ordering print books, please check for any delivery restrictions that might apply to your location, as most prisons do not allow coil-bound books. If you receive damaged or defective print books, or if your order does not arrive, please inform us within 30 days of your order's shipment date. We will be happy to send you a replacement order with free shipping or issue a refund for your purchase.